escalation background

escalation

/ˌeskəˈleɪʃən/ /ˌɛskəˈleɪʃən/

Illustration escalation - Image 1

Illustration escalation - Image 2

noun

Aggravation, intensification

An increase or rise, especially one to counteract a perceived discrepancy

Examples :

"The student's poor grades prompted an escalation in tutoring sessions to address the academic gap. "

Les mauvaises notes de l'élève ont entraîné une intensification des séances de tutorat pour combler le fossé académique.

action process amount situation event war business military

Illustration escalation - Image 1

Illustration escalation - Image 2

noun

Escalade

A deliberate or premeditated increase in the violence or geographic scope of a conflict

Examples :

"The escalating conflict between the two student groups led to a disruption of classes. "

L'escalade du conflit entre les deux groupes d'étudiants a entraîné une perturbation des cours.

military war politics government action event

Illustration escalation - Image 1

noun

Transfert, remontée d'information

(customer support) The reassignment of a difficult customer problem to someone whose job is dedicated to handling such cases.

Examples :

"The customer was still angry after speaking to two agents, so the next step was escalation to the senior support team. "

Le client était toujours en colère après avoir parlé à deux agents, donc l'étape suivante était la remontée d'information à l'équipe de support senior.

business service job organization communication